Refund Policy

Refund & Cancellation Policy

Effective Date: June 13, 2025

At GetAnyTask, we strive to create a trusted, fair environment for both Clients and Taskers. This Refund & Cancellation Policy explains how cancellations, disputes, and refunds are handled on our platform.

By using GetAnyTask, you agree to the terms below.

🔄 Task Cancellation Policy

1. Cancellations by the Client (Before Task Starts)

You may cancel a task at any time before the Tasker begins work.
If you cancel before the task is accepted or started, a full refund will be issued, excluding service fees, which are non-refundable.

2. Cancellations by the Client (After Task Has Started)

If you cancel after the Tasker has started the task, partial refunds may be issued based on the amount of work completed.
GetAnyTask will review the cancellation request and determine the refund amount fairly.

3. Cancellations by the Tasker

If a Tasker cancels a task after accepting it, you will receive a full refund of your payment, including the platform service fee.
Taskers who cancel frequently may face penalties or account suspension.

💳 Refund Policy

1. Task Not Completed or Poorly Performed

If a task is not completed to the agreed standard, you may request a refund within 3 days of the task’s marked completion.
You must provide clear evidence (messages, files, screenshots) to support your claim.
We will mediate between you and the Tasker. If the Tasker is at fault, a full or partial refund will be issued based on the situation.

2. Task Completed and Approved

Once a task is marked as “Completed” and approved by the Client, the payment is released to the Tasker.
No refunds will be issued after this point unless there is clear evidence of fraud or misconduct.

🛡️ Dispute Resolution

If a dispute arises, both parties must cooperate with GetAnyTask’s support team.
We aim to resolve disputes within 7 business days.
Our decision will be final in most cases, but users may appeal decisions with additional evidence.

⚠️ Non-Refundable Items

Platform service fees are non-refundable unless otherwise stated.
Work already delivered or time already spent on a task is non-refundable, unless proven to be fraudulent or completely unsatisfactory.

⏱️ Processing Time

Approved refunds will be processed within 5–10 business days, depending on your bank or payment provider.
All refunds are returned to the original payment method.